Omnichannel Hub.
Centralize orders from internal apps and third-party platforms directly into store and kitchen operations.
Eliminate 'Tablet Hell'. Dcorp's Omnichannel Hub receives digital orders from multiple platforms, standardizes the data, and routes it directly into POS and KDS without manual re-entry.
Unified dispatch board.
A single operational view for store management. Track orders from every platform, monitor courier arrival times, and automatically regulate digital order flow when the kitchen reaches capacity.
- Internal appON
- GrabFoodON
- ShopeeFoodON
- FoodpandaPAUSED
- Live orders
- Menu sync status
- Time configuration
- Capacity rules
Order queue
Built to end 'Tablet Hell'.
Third-party order aggregation
Direct API connections with major delivery platforms. Orders flow straight into POS logic without requiring staff to re-enter them.
Engine for branded app and web ordering
Run branded digital ordering channels that synchronize directly with store operations and the Loyalty Engine.
Direct routing into KDS
Digital orders are standardized and sent to the correct prep station in the kitchen based on prep-time logic.
Centralized menu synchronization
Update pricing or out-of-stock status once in the central system, and all connected delivery apps will synchronize at the same time.
Kitchen capacity throttling
Protect the kitchen from overload by automatically pausing digital orders or extending estimated delivery times when store ticket volume exceeds threshold.
One unified path into the kitchen.
Without an Omnichannel Hub, every new delivery partner introduces more devices, more manual steps, and more risk of error. That creates missing items, delayed fulfillment, and unreliable reporting data.
Dcorp's Omnichannel Hub standardizes data from every external source. An order from GrabFood follows the same operating logic as an order taken at the counter: validated by POS, routed to the correct prep station, and recorded accurately in Reporting & Data Warehouse.
Conceptual architecture.
Where Omnichannel Hub sits within the broader platform.
Central governance layer
Central Menu Management • Promotion ManagementOperations layer
POS • KDSCustomer / commerce layer
Omnichannel HubData layer
Reporting & Data WarehouseIntegration layer
External delivery APIsMeasurable impact.
Creates measurable improvements across digital revenue streams.
Faster processing
Remove delays caused by manual order entry and send orders directly into kitchen workflow.
Lower labor cost
Free teams from having to manage multiple tablets at the same time.
Menu consistency
Ensure pricing and out-of-stock status update automatically across connected applications.
Higher throughput
Handle larger delivery volume during peak hours without overloading the system.